We want you to be fully satisfied with your purchase. You may return any item purchased on therow.com within 14 days of the delivery date by following the instructions below, Please read the policy below before submitting a return request.
Eligible Items —— Ready-to-Wear Orders
Ready-to-wear items purchased from our online store may be returned or
refunded under the following conditions:
The item must be in its original, unused condition
All original tags, labels, and packaging must be intact
The item must show no signs of wear, including no dirt, stains, odor, or alterations
The return must be requested within the specified return period shown at checkout, Once the returned item is inspected and approved, a refund or store credit will be issued.
Non-Refundable Items —— Semi-Measured & Made-to-Measure Orders
Because these items are made specifically for you, semi-measured and made-to-measure products are non-refundable and non-returnable.
However, we are committed to ensuring the perfect fit. Alterations will be provided until the garment meets your satisfaction.
——VROUW STUDIO